Support Availability
Support is available for all website and app users.
Support Center
Need help with appointments, payments, or telemedicine access? Contact our support team through the channels below.
Response Time
We usually respond within one business day.
Working Hours
Monday - Friday, 08:00 - 20:00 (Romania time).
Contact Channels
How We Can Help
- Booking, rescheduling, or canceling appointments
- Online payment and invoice questions
- Telemedicine room access and meeting links
- General website and account support
Legal & Policies
Last updated: March 2026